Abstract

This study analyzes the characteristics and levels of occupational stress on 568 (male 174, 394 female) medical administrative employees in B city. The data were collected using a self-reporting questionnaire and analyzed by using th SPSS 20.0 (descriptive statistics, ANOVA, and multiple regression). As a result, the sub-scale score of occupational stress on medical administrative employees corresponds to the generally low level as a whole (Q25∼49%), but the scales on job demands (Q50∼74%) and interpersonal conflict (male; Q50∼74, female; Q25∼49%) are at high levels. To create a healthy organizational environment for members of hospital organization, it is a benefit to review and adopt a systematic management and an effective improvement method of the causing factors of the occupational stress reflecting the outcome of the study. (Korean J Str Res 2013;21:229∼238)

• Keywords: Occupational stress, Medical administrative employees;