Abstract

This study aimed to investigate degree and the relationship among school organizational culture, principal’s leadership, and emotional labor and to determine the influential factors related to emotional labor on teachers. The objects were 143 teachers who work at 15 primary and secondary schools in Seoul. The data were collected from 1, December, 2013 to 31, January, 2014. It was analyzed with descriptive statistics and Pearson correlation of SPSS and with multiple stepwise regression. There’re significant correlations between school organizational culture and principal’s leadership including self-awareness, relational transparency, balanced processing, and internalized moral perspective and between school organizational culture and emotional labor. There’re significant correlations between emotional labor and principal’s leadership including self-awareness, relational transparency and balanced processing. Regression analysis, the explanatory variable were task, other career, internalized moral perspective, fairness, and teaching career in order. Especially, task, internalized moral perspective, fairness were significant variables predicting teachers’ emotional labor. It is concluded that in order to minimize the level of teachers’ emotional labor, there should be establishing positive school organizational culture and principal’s leadership considering teachers’ individual work characters. And there needs development of protocol to standardize it and nursing intervention for teachers to manage their emotional labor. (Korean J Str Res 2015;23:9∼18)

• Keywords: School teachers, Organizational cultures, Leadership, Emotional labor