Abstract

The purpose of this study was an descriptive research to investigate the relationship between occupational stress and stress coping method of office workers, and to offer basic data that may used to find an alternative of reducing their stress. Subjects, 301 office workers, were selected through convenience sampling method from office in Chonbuk and Chonnam province from January to February, 2011. Data were collected through the structured questionnaires that include general characteristics, occupational stress scale, and stress coping method scale, and they were analyzed by Cronbach'alpha, descriptive statistics, ANOVA, t-test and Pearson Correlation Coefficient by using SPSS/PC⁺ program. The mean score for occupational stress was 2.33 and stress coping method was 2.48. Occupational stress with subjects' general characteristics was related to sex, age, education, and marital status. The relationship between occupational stress and problem-oriented methods revealed a positive significant correlation (r=.253, p<.000). The relationship between occupational stress and pursuit of social support revealed a positive significant correlation (r=.191, p<.000). Based on the results, developing a stress counseling program and effective coping program for office workers is imperative, especially for those who show passive attitude toward stress and solve it emotionally instead of using problem-oriented methods. The implications of this study included that stress control program, the best way of influencing stress reduction, should be developed and provided for them to prevent stress and to manage inevitable stress. (Korean J Str Res 2011;19:147∼154)

• Keywords: Office worker, Stress, Stress coping method;