This study aimed to identify the relationship between person-centered care competence, empathy, mindfulness, and difficulties in emotional regulation among undergraduate nursing students.

The subjects of this study were 220 undergraduate nursing students from three colleges in Gyeongsangnam-do. Data were analyzed using descriptive statistics, Pearson correlation coefficients, Independent t-test, one-way ANOVA, and Scheffé test with SPSS/WIN 21.0.

The mean scores of person-centered care competence, empathy, mindfulness, and difficulties in emotional regulation were 3.82±0.51, 3.48±0.36, 4.17±0.37, 1.46±0.61, respectively. Empathy (r=.33, p< .001) and mindfulness (r=.14, p=.046) were significantly correlated with person-centered care competence.

The results indicate that variables related to person-centered care competence are empathy and mindfulness. Therefore, educational programs for increasing person-centered care competence should include strategies that can be developed to promote and sustain empathy and mindfulness among nursing students.

Daily functioning is an important aspect of chronic pain management, particularly for individuals living with complex regional pain syndrome (CRPS). Previous studies have established that emotional support from significant others is beneficial for chronic pain patients. However, emotional support can be discrepant from one’s preference and can also fluctuate. Thus, the present study investigates the role of instability in emotional support discrepancy on the daily functioning of patients with CRPS.

Participants consisted of 21 CRPS patients. Google Forms was used to obtain daily diary ratings over 15 days.The mean square of successive differences was calculated as an indicator of instability of emotional support discrepancy. Statistical analysis was conducted using hierarchical linear modeling.

Hierarchical linear modeling reveals that the moderating effect of instability in emotional support discrepancy on the relationship between daily pain severity daily activity avoidance (coefficient=0.01, t (292)=5.57, p<.001), activity interference (coefficient=0.01, t (292)=5.98, p<.001), distraction (coefficient=0.01, t (292)=5.10, p= .007) was statistically significant.

The results of this study suggest that instability in emotional support discrepancy reduces the buffering effect of emotional support.

The purpose of this study was to investigate the effects of emotional labor, professional self-concept, self-efficiency and social support on burnout of emergency room nurses by verifying the level of burnout of them. Through this, we will reduce the turnover and secure professional manpower and they will provide basic data on efficient manpower management.

The subjects of this study were 130 emergency room nurses of eight hospitals in Seoul. The collected datas were analyzed by the SPSS Version 24.0 program using the percentage, mean and standard deviation, t-test, ANOVA, Scheffe test, Pearson’s correlation coefficient and multiple regression analysis.

The level of emotional labor of emergency room nurses was higher than that of other nurses. Professional self-concept, self-efficiency and social support have a negative correlation with burnout and there is a positive correlation between professional self-concept, self-efficiency and social support. The major factors influencing burnout were professional self-concept, which was a significant negative influence factor, emotional labor was a significant positive influence and self-efficiency showed a significant negative influence factor.

To reduce the burnout of emergency room nurses, an emotional management program, positive self-concept formation for emergency room nurses are needed. In addition, it is necessary to develop and apply a variety of intervention programs to build policy for long- term working nurse and social support systems.

The purpose of this study was to examine the mediating effects of Mindfulness-Based Stress Reduction Program on Stress response, self-efficacy, emotional intelligence and burnout among nurses.

The study was a nonequivalent control group pretest-posttest design, with 34 participants (experimental group: 17, control group: 17). The Mindfulness-Based Stress Reduction program for Small and Medium Sized Hospital Nurses for this study was conducted in pre-class, in-class, and post-class stages for a total of 8 weeks Data were analyzed with an independent t-test and repeated measures ANOVA.

The experimental group showed significant improvement in stress response (F=3.37, p=.041), burnout (F=3.38, p=.040), emotional intelligence (F=5.10, p=.009) and self-efficacy (F=3.51, p=.049).

The results of this study show that MBSR program is an effective stress management method for small and medium Sized Hospital Nurses. Therefore, the MBSR program is recommended to nurses and health care providers for stress management.

This study was a descriptive survey research on nurse’s job satisfaction to identify the effects of emotional labor, job stress, social support.

The participants were 177 shift nurses working at three general hospital. Data were analyzed using descriptive statistics, t-test, ANOVA, pearson correlation coefficients and multiple regression with SPSS 22.0.

Job satisfaction of nurses was positively correlated with deep acting of emotional labor and social support, while job satisfaction and job stress were negatively correlated. Social support was positively correlated with deep acting of emotional labor. And job stress had a positive correlation with the surface acting of emotional labor. The most important factor affecting nurse’s job satisfaction was deep acting of emotional labor (β=.446), social support (β=.326), job stress (β=−.198), and age (β=.161), which together explained there job satisfaction up to 42.5% (F=22.690, p<.001).

Through this study result, we found the factors influencing nurse’s job satisfaction were such as deep acting of emotional labor, social support, job stress, and age, among which the deep acting was the most influential factor. The results of this study reveals that an operation of educational program relating to the deep acting is needed for improving the nurse’s job satisfaction. And social support is also required highly, such as the active communication programs for cooperation of nurses and the providing resources necessary for work. In addition, a special program coping the stress intensification should be operated to reduce job stress.

The purpose of this study was to examine the moderating effect of resilience and social support to analyze that call center consultants’ emotional labor impacts on the burnout.

A survey questionnaire was conducted to people who work at call center in Gwangju and Deagu. The data from 444 were analyzed.

The result from the hierarchical multiple regression is as follows. First, deep acting decreased burnout, but surface acting of emotional labor increased burnout. Also, frequency of emotion display, variety of emotion required to be expressed and attentiveness to required display rules increased burnout. Second, Resilience had moderating effect between deep acting and burnout. Third, the moderate effect of interaction of social support from leader with surface action was found at burnout. Also, moderating effect of social support from leader were shown in frequency of emotion display with burnout and attentiveness to required display rules with burnout. Fourth, social support from colleague did not have buffering effect on emotional labor and burnout.

It is expected that the moderator variables identified in this study can be used for prevention and treatment of burnout caused by emotional labor.

The purpose of this study was to explore the mediating effect of ambivalence over emotional expressiveness on the relationship between covert narcissistic tendency of adults in their twenties and the satisfaction of interpersonal relations.

194 male and female adults in their twenties completed the self-report questionnaires on covert narcissism, ambivalence over emotional expressiveness, and interpersonal satisfaction. A mediated model was tested using the SPSS Macro by Hayes.

We verified that the ambivalence over emotional expressiveness played a mediating role in the relationship between covert narcissistic tendency and interpersonal satisfaction. In terms of the characteristics of relationship, except for the superior person, the relationship between lover/spouse and friends/colleagues showed the mediating effect between covert narcissism and interpersonal satisfaction.

The covert narcissistic tendency itself affects low interpersonal satisfaction, but the ambivalence over emotional expressiveness affects low interpersonal satisfaction when the covert narcissist interacts with lover/spouse, friends/colleagues. We discussed the directions of intervention for the covert narcissist having low satisfaction in relationships, limitations and future suggestions of this research.

The aims of this paper is to investigate the moderating effect of emotional intelligence on the relationship between emotional labor and job satisfaction of hotel employees and to find a way to increase job satisfaction of them.

This study is a cross-sectional empirical study conducted for hotel employees in Korea. A total of 314 completed responses were collected and analyzed. Hierarchical regression analysis was employed to test the hypotheses.

Emotional dissonance decrease job satisfaction, but emotional effort improves it. “Ability to understand emotion” and “ability to understand others’ emotion” are moderating factors that increase job satisfaction joining with emotional effort.

In order for hotel employees to be satisfied with their jobs, it is necessary to develop and implement an emotional intelligence improvement education program that can improve job satisfaction by positively moderating emotional labor.

This study investigates the function of cognitive flexibility in the relationship between emotional clarity and emotion regulation and examines the differential effect between belief and ability for cognitive flexibility on them.

The 151 participants respond to the questionnaires measuring emotional clarity, emotion regulation, and cognitive flexibility, which is also measured by task reflecting on real ability.

Data from this study show that self-reported cognitive flexibility mediates the effect of emotional clarity on emotion regulation. Cognitive flexibility measured by task has no mediating effect on them.

These results suggest the cognitive flexibility play a role in the mechanism linking emotional clarity to emotion regulation and belief of own’s ability to cope flexibly is more important than real ability. Finally, this paper includes implications, limitations, and suggestions for the future study.

The aim of this study is to verify the effects of EDT on stress, fatigue, sleep and HRV in nurses. The study was a quasi-experiment using nonequivalent control group pretest-posttest design.

Experimental treatment was to contact EDT 3 points on the body surface. EDT touch used the first fingerprint of the thumb for 3 minutes on the frontal branch of superficial temporal area, 3 minutes on the facial area, and 4 minutes on the axillary area. EDT was applied 10 minutes, twice a week for 5 weeks.

Data were analyzed with SPSS 23.0 program. As a result, stress, fatigue, sleep, and HRV were statistically significant difference in both groups.

EDT can be used not only for nurses’ health maintenance and promotion but also for independent nursing intervention at clinical practice.