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본 연구는 외래근무 간호사의 감정노동과 관련요인의 관계를 규명하기 위한 서술적 상관관계연구이다. 대상자는 서울, 경기 지역 대학병원에서 근무하는 외래간호사 236명으로 하였으며, 감정노동과 관련요인(직무자율성, 사회적 지지, 자아존중감, 감성지능, 정서상태, 지각된 감정요구)에 대한 척도를 사용하였다. 지각된 감정 요구도가 높을수록 감정노동 정도가 높고, 직무자율성, 자아존중감이 높을수록 감정노동 정도가 낮게 나타났다. 감정노동 설명 요인을 확인하기 위한 다중회귀분석 결과, 자아존중감과 지각된 감정요구는 감정노동을 30.9% 설명하는 것으로 나타났다. 이에 따라 간호관리자와 병원경영자는 외래근무 간호사의 감정노동과 관련요인의 부정적 효과를 최소화하고, 감정노동을 감소시키기 위한 교육프로그램 개발이 요구된다.
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The purpose of this study was to examine the mediating effects of mindfulness on the relationships between self-esteem and burnout among nurses.
A descriptive cross-sectional survey design was conducted using purposive sampling of 132 nurses at two university hospitals in J city and C city. It was analyzed with descriptive statistics, Pearson correlation and multiple regression analysis using SPSS 20.0 program.
There were significant correlations among self-esteem, mindfulness and burnout. Self-esteem and mindfulness were negatively correlated with burnout among nurses. Mindfulness acts as a mediator in explaining relationship between self-esteem and burnout.
Our results provide evidence for the role of mindfulness in the relationship between self-esteem and burnout in professional nurses. Mindfulness appears to be a protective factor against nurses’ burnout. The results of this study suggest that mindfulness training intervention suitable for nurses would be useful to reduce nurses’ high levels of job burnout and risk of turnover and increase patients’ satisfaction with their care.
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