The first step in disaster response is preparation, and education and training of workforce are considered as important elements of preparedness. The purpose of this study was to identify the needs of volunteers by exploring service experiences after a disaster to develop volunteer education programs.
Participants were 11 volunteers who had supported the victims’families during about 1 year after the Sewol ferry disaster. Focus group interviews were conducted to investigate the experience of volunteer at the levels of individual, within-team and between-teams, and to discover the need of further training.
The results showed that the needs for self- and team-care and advanced education were reported.
These results were discussed in terms of development of competence and mental health needs disaster volunteers. Limitations of this study and directions of future research were suggested.
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