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Shin Han 1 Article
Video-counseling: Needs Assessment and Perception of Service Utilization
Sungjin Im, Jungeun Lee, Shin Han
STRESS. 2017;25(1):57-62.   Published online March 31, 2017
DOI: https://doi.org/10.17547/kjsr.2017.25.1.57
  • 1,837 View
  • 51 Download
  • 3 Citations
Abstract PDF

Recent national survey data suggest that lifetime prevalence of mental disorders are on the rise in South Korea while utilization of mental health services remains low. These results are disconcerting, and it is critical to find ways to increase access to mental health services and service utilization. One emerging solution is to provide psychological intervention via the Internet, and wide use of computer and mobile devices makes video-counseling a low-cost alternative to traditional face-to-face psychotherapy. In the current study, a total of 190 adults completed a questionnaire assessing the history of mental illness, experience with psychotherapy, and attitudes towards video-counseling, mainly focusing on treatment needs, future service utilization, effectiveness, and cost. Results suggest that participants endorsed the pros more strongly than the cons of video-counseling. Specifically, participants reported accessibility, privacy, and convenience as major strengths, and provider credentials and reduced confidentiality as major weaknesses. Limitations of the current study and recommendations for implementing online counseling service are further discussed.

Citations

Citations to this article as recorded by  
  • Research on the Characteristics and Usefulness of User Reviews of Online Mental Health Consultation Services: A Content Analysis
    Jingfang Liu, Lu Gao
    Healthcare.2021; 9(9): 1111.     CrossRef
  • Analysis of topics and characteristics of user reviews on different online psychological counseling methods
    Jingfang Liu, Lu Gao
    International Journal of Medical Informatics.2021; 147: 104367.     CrossRef
  • Predictors of health-related quality of life in korean patients with myocardial infarction: a longitudinal observational study
    Kyoungrim Kang, Leila Gholizadeh, Hae-Ra Han, Sally C. Inglis
    Heart & Lung.2018; 47(2): 142.     CrossRef

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